Privacy Policy

Terms & Conditions

Effective Date: July 14, 2026

Welcome to Abbas Tech Zone. By accessing or using our website, you agree to the following Terms & Conditions.

1. General

Abbas Tech Zone is an online store specializing in laptops, computer accessories, and technology products. By placing an order, you confirm that the information you provide is accurate and complete.

2. Products

  • We strive to ensure that all product descriptions, specifications, images, and prices are accurate.

  • Minor differences in product appearance or packaging may occur.

  • Product availability is subject to stock.

3. Pricing

  • All prices are listed in Pakistani Rupees (PKR).

  • Prices may change without prior notice.

  • Delivery charges are added during checkout where applicable.

4. Orders

We reserve the right to accept, reject, or cancel any order due to stock availability, pricing errors, suspected fraud, or other valid reasons.

5. Payments

We accept approved payment methods displayed at checkout, including Cash on Delivery (where available).

6. Shipping

Orders are processed as quickly as possible. Delivery times may vary depending on your location and courier services.

7. Warranty

Unless otherwise stated, laptops sold by Abbas Tech Zone include a 15-Day Checking Warranty from the date of delivery.

8. Limitation of Liability

Abbas Tech Zone is not responsible for indirect, incidental, or consequential damages arising from the use of products purchased from our store.

9. Changes

We may update these Terms & Conditions at any time. Updated versions will be published on this page.

Contact

Abbas Tech Zone

Opposite Category D Hospital, Kalu Khan, Tehsil Razar, District Swabi, Khyber Pakhtunkhwa, Pakistan

Website: https://abbastechzone.com

Shipping Policy

Effective Date: July 14, 2026

At Abbas Tech Zone, we deliver products across Pakistan through trusted courier partners.

Delivery Charges

  • Laptop Accessories: Rs. 300 (All Over Pakistan)

  • Laptops: Rs. 1,500 (All Over Pakistan)

Order Processing

Orders are usually processed within 1–2 business days after confirmation.

Estimated Delivery Time

  • Major Cities: 2–4 Business Days

  • Other Areas: 3–7 Business Days

Delivery times may vary due to weather conditions, holidays, or courier delays.

Cash on Delivery

Cash on Delivery (COD) is available in most areas of Pakistan.

Order Tracking

Tracking information will be shared with customers once the order has been dispatched.

Delivery Address

Please ensure that your shipping address and phone number are correct. Abbas Tech Zone is not responsible for delays caused by incorrect customer information.

Refund & Return Policy

Effective Date: July 14, 2026

Customer satisfaction is our priority. Please read our return policy carefully.

15-Day Checking Warranty

All laptops include a 15-Day Checking Warranty from the date of delivery.

Eligible Returns

Returns or exchanges are accepted if:

  • The product arrives damaged.

  • The wrong product is delivered.

  • The product has a verified hardware fault within the checking warranty period.

Non-Returnable Items

Returns will not be accepted if:

  • The product has been physically damaged by the customer.

  • The device has been opened, repaired, or modified by an unauthorized person.

  • Damage is caused by water, drops, electrical issues, misuse, or improper handling.

  • Software-related issues caused after delivery.

Refunds

If a refund is approved, it will be processed through the original payment method or by mutual agreement after inspection of the returned product.

Return Shipping

If the return is due to our mistake or a defective product, Abbas Tech Zone will guide you regarding the return process. In other cases, return shipping charges may apply.

Warranty Policy

Effective Date: July 14, 2026

Abbas Tech Zone provides a 15-Day Checking Warranty on laptops unless otherwise stated.

Warranty Covers

  • Hardware defects present during the warranty period.

  • Functional issues not caused by customer misuse.

Warranty Does Not Cover

  • Physical damage

  • Water or liquid damage

  • Broken screens

  • Battery backup reduction due to normal usage

  • Software installation issues

  • Virus or malware

  • Customer negligence

  • Unauthorized repairs

Warranty Procedure

If your product develops a covered issue within the warranty period:

  1. Contact Abbas Tech Zone.

  2. Provide your order number and describe the issue.

  3. If required, return the product for inspection.

  4. After verification, we will repair, replace, or provide another appropriate solution.

Warranty decisions are made after inspection by our technical team.